Remember the big to-do a few months back where Apple wouldn't give the Feds access to a terrorists iPhone?
Well WhatsApp finds itself in the same position this week as a Brazilian judge ordered all mobile phone operators to block the Facebook-owned messaging service for 72 hours. All because WhatsApp won’t turn over chat records related to a drug investigation.
To bad WhatsApp doesn't even have the ability to help the Brazilian government out. They recently rolled out end-to-end encryption, so it’s not that they’re refusing to cooperate, it’s that they literally can’t access chats in an unencrypted form.
Botmakers that are in it for the long haul could learn a thing or two from Poncho, who launched its weather bot on FB Messenger 2 weeks ago. They tells us why playing dumb is a valid approach to building bots in the early days.
Sapan tells us the key ingredients in what made WeChat such a success in the East and it isn't it's chat interface. Could the success behind all this Conversational Commerce business be a better browser?